The workplace is full of complex and delicate questions. Union-Management Facilitation sessions are perfect for working through or debriefing some of the employment and labour world’s ugliest battles. This service is open to union representatives and management executives. Topics of discussion and intervention may include, but are not limited to, human rights and accommodation issues, workplace privacy, discipline, discharge, insubordination, non-culpable termination, seniority benefits, payment of overtime, absences from work and much more. This service is available in both official languages.
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Neutral investigation is a confidential and non-binding administrative process, designed to meet the operational requirements of an organization, in terms of assessing and mitigating risks related to cases of misconduct, including violence and harassment, in the workplace.
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From a practical perspective, arbitration is the investigation and determination of matters of difference between contending parties, by a neutral third party called the ''Arbitrator''. Arbitration is either compulsory or consensual in nature. It is compulsory when it is enforced by statutory provisions of the law. It is consensual when arbitration takes place by mutual and free consent of the parties. We offer Ad hoc, or case-by-case, arbitration services under the auspices of the UNCITRAL Arbitration Rules, which may be adapted to suit the procedural needs of the parties and the circumstances of their case.
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Mediation allows the parties to engage in dialogue, to clarify their views, to define the issues in dispute, to identify their needs and interests, to explore viable solutions and to reach, whenever possible, a mutually satisfactory agreement that settles the dispute between them.
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Conciliation is a process for managing variances and resolving disputes, outside of the traditional court system. The process is conciliatory rather than adversarial in nature and may be conducted as a stand-alone service, or in combination with other dispute prevention and resolution procedures.
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