Discover our Offering of Dispute Prevention and Resolution Services for the Workplace

Union-Management Faciliation

The workplace is full of complex and delicate questions. Union-Management Facilitation sessions are perfect for working through or debriefing some of the employment and labour world’s ugliest battles. This service is open to union representatives and management executives. Topics of discussion and intervention may include, but are not limited to, human rights and accommodation issues, workplace privacy, discipline, discharge, insubordination, non-culpable termination, seniority benefits, payment of overtime, absences from work and much more. This service is available in both official languages.

Workplace Conciliation

Workplace conciliation is a process for helping disputing parties work through their matter, by way of an informal process, or by way of the internal grievance procedure in place. The conciliator may meet with the parties, separately or together, before a grievance has been filed, or after, that is during the course of the internal grievance resolution process. The conciliator's interventions aim to help parties understand the matters at stake, in light of the collective agreement in place, to manage the variances, and to reach a fair and reasonable settlement. Conciliation, as we practice it, is a non-adversarial rights based approach to resolving formal disputes or grievances in the workplace.