The workplace is full of complex and delicate questions. Union-Management Facilitation sessions are perfect for working through or debriefing some of the employment and labour world’s ugliest battles. This service is open to union representatives and management executives. Topics of discussion and intervention may include, but are not limited to, human rights and accommodation issues, workplace privacy, discipline, discharge, insubordination, non-culpable termination, seniority benefits, payment of overtime, absences from work and much more. This service is available in both official languages.
Workplace conciliation is a process for helping disputing parties work through their matter, by way of an informal process, or by way of the internal grievance procedure in place. The conciliator may meet with the parties, separately or together, before a grievance has been filed, or after, that is during the course of the internal grievance resolution process. The conciliator's interventions aim to help parties understand the matters at stake, in light of the collective agreement in place, to manage the variances, and to reach a fair and reasonable settlement. Conciliation, as we practice it, is a non-adversarial rights based approach to resolving formal disputes or grievances in the workplace.
From a practical perspective, arbitration is the investigation, hearing and determination of one or more issues between parties by an independent and impartial third party, known as the "arbitrator." Arbitration is either compulsory or consensual.
Community-based conciliation is a binding or non-binding, non-adversarial and rights-based approach to helping disputing parties to resolve their matter in a fair and reasonable manner. This service is appropriate for dealing with a broad range of civil and commercial issues between individuals and businesses.