Unlike the private sector, where conflict costs are measured in lost revenue, public service and healthcare organizations measure the cost of conflict in regulatory penalties, systemic safety failures, and community harm. This distinction is exactly why a predictive operational discipline is so transformative for public sectors. In commercial markets, financial loss can be offset by a successful product launch or a new marketing campaign. In public service and healthcare, loss of public trust or compromised human lives cannot be bought back or revived. When a private company fails to manage internal friction, it loses market share. When a public service institution, public agency or hospital fails, it breaks the social contract.