What is Facilitation?
Facilitation is the process of making an action, task or process possible or easier. In a group setting, it involves a neutral person guiding the group through a discussions and activities to help them achieve a specific goal or outome more effectively, without getting directly involved in the content.Facilitation transforms potentially unproductive or chaotic group discussions into structured, collaborative, and result-oriented sessions.
- Guidance instead of direction: A facilitator acts as a guide on the side. Asking questions and proposing methods to help the group discover its own solutions, rather that acting as the subject matter expert who provides the answers.
- Managing the process, not the content: The facilitator is responsible for the structure and process of the interaction (setting the agenda, timekeeping, managing group dynamics), while the group members are responsible for the actual content and ideas generated.
- Encouraging participation: A primary goal of facilitation is to create an inclusive and psychologically safe environment where all voices can be heard and all members can contribute their ideas and perspectives, preventing dominant voices from taking over.
- Neutrality: The facilitator remains impartial and does not express personal opinions or push a specific solution or agenda onto the group.
- Achieving effective outcomes: Effective facilitation helps groups to make decisions, solve complex problems, resolve conflicts and achieve tangible results efficiently leading to greater buyin ownership of the solutions from the group members.
In essence, facilitation transforms potentially unproductive or chaotic group discussions into structured, collaborative, and result-oriented sessions.
Language of Facilitation Services
Facilitation sessions are conducted in English or French, at the choice of the parties. Interpretation services may be procured, at cost, for parties wishing to conduct facilitation in their native language.
Location of Facilitation Services
Facilitation sessions are held in a suitable location, that is one that reasonably guarantees the confidentiality of the process
Availability of Facilitation Services
The Facilitation service is available to communities in Canada.